Services
Comfort, conscience, and connection at the heart of Santa Cruz
At Taro Santa Cruz we want you to feel free, comfortable, and connected. That’s why, beyond offering the essential services of a 4-star hotel, we have designed a hospitality experience for the conscious traveler: modern, efficient, and with a Canarian soul.
Each service is designed to take care of you and the environment. We champion a regenerative model, where the local, sustainable, and human elements are the true luxury.
Services that speak about who we are
Free high-speed wifi
Perfect for working, reading, getting inspired or sharing your journey.
Consumption control per room
We are the first hotel in Spain that informs its guests about its water and energy impact. You decide how to live your stay, we give you the tools to do it better.
Filtered water always available
Instead of plastic bottles, we provide you with a reusable glass bottle that you can easily refill at the available refill points.
Coffee, tea, and infusions in each room.
Filtered drip coffee, aromatic and high-quality, alongside fair trade teas and infusions. No capsules, no waste.
Ecological amenities and conscious design
Everything you use in Taro -towels, cosmetics, textiles- has been chosen for its low impact and high quality.
General services
Check-in from 3:00 PM / Check-out until 12:00 PM
Pre check-in online
Digitalised reception and personalised service
Free Wi-Fi
Ecological amenities available.
Water refill station on every floor.
Iron and ironing board (available upon request / on all floors)
Parking (subject to availability)
Transfer to the airport (by prior reservation)
Sale of tours and local experiences
Services and equipment for babies (crib, changing table, bottle warmer...)
Collaborative well-being
We have established partnerships with the best professionals and nearby centers to offer you services with preferential conditions.
Spa treatments, massages, and holistic therapies
Access to high-level gyms
Meeting rooms equipped for events or remote work
Hairdressing, beauty and more (upon request)
You can easily request them from reception or through the webapp, and we take care of managing it for you.